Our services and costs
We are an intermediary that is acting on your behalf when delivering our services to you.
You should use the information provided within this document to decide if our services are right for you.
What type of service will we provide you with?
Restricted advice – We will advise and make a recommendation for you after we have assessed your needs. We only offer advice on limited types of products. You may ask us for a list of the products we offer.
What will you have to pay us for our investment services?
You will pay for our services on the basis of an adviser charge.
We will discuss your payment options with you and answer any questions you have. We will not charge you until we have agreed with you how we are to be paid.
We will discuss with you the basis of our charges, based on the types(s) of work we are asked to undertake for you.
We will discuss with you when you will have to pay our charges, both initial and ongoing.
All charge amounts quoted below are exclusive of VAT, expenses and disbursements; these will be added to the invoice if applicable.
Advised services
For our advised services, you will pay us via an adviser charge.
Initial advice service
Our initial advice will be appropriate for you, based on your requirements and circumstances at that time. We will not ensure that any initial advice remains suitable for you at a later date, unless you select to receive ongoing services from us.
Ongoing services
In addition to our initial advice services, you could ask us to undertake further services on an ongoing basis. Details of any ongoing services that we offer are detailed later within this document.
You may at any time cancel an Ongoing Advice Service by serving your notification of cancellation to us in writing. Upon receipt of your cancellation notice for an Ongoing Advice Service we will arrange for any future payment of any associated charges to cease.
Our typical adviser charges are noted below. The exact amount may be more or less than this, but will be specifically agreed with you based on the work you ask us to do for you.
Please note that as the investment amount increases, your ongoing charge may also increase.
We will confirm the actual adviser charges in writing within our separate ‘Charge Agreement’, before providing our services to you.
If we do not agree a fixed adviser charge with you at outset, you may ask us for an estimate of how much in total we might charge for any service(s) provided. You may also ask us not to exceed a given amount without checking with you first.
The cost of our services
Payment for initial advice services
Before we provide any services to you, we will gather information about your circumstances and needs. We will not make a charge for this.
The following table outlines the typical services we offer, what would be provided as part of each service, and an indication of the costs.
Where you require advice or services that falls outside the list of services outlined below please contact us to discuss your requirements and for details of indicative costs.
Please note we will agree any exact fees/charges with you in a separate Service & Payment Agreement before we commence any chargeable work.
| Service | Charge Basis | What we will provide | Example cost (£) |
|---|---|---|---|
| Full financial review | 5% of any amount invested | We will conduct a full financial health check which will include:-
|
For example, based on an investment of £50,000 our charge would equate to £2,500 (£50,000 x 5%=£2,500) |
| Pension Planning | 5% of any additional single contribution or transfer value | We will undertake a full review of your current retirement provision including:
|
For example, based on an amount of £50,000 our charge would equate to £2,500 (£50,000 x 5%=£2,500) |
| Retirement Options Advice | 5% of your pension fund | We will provide advice and recommendations on your retirement income options, including:
|
For example, based on an amount of £50,000 our charge would equate to £2,500 (£50,000 x 5% =£2,500) |
| Investment Advice | 5% of amount invested Any investment above £500,000 will reduce my fee to 3% |
|
For example, based on an investment of £50,000 our charge would equate to £2,500 (£50,000 x 5% =£2,500) |
Please note, that the minimum amount we will charge is £2,500 and the maximum amount we will charge is £25,000.
Once agreed, the ‘adviser charge’ amount will not change, except where your needs or circumstances differ from our initial expectations.
We will tell you how much the total initial ‘adviser charge’ will be before you complete an investment, but you may ask for this information earlier.
Payment for ongoing services
Our typical charges are:
There will be an additional charge for any ongoing work, such as periodic or ongoing reviews we carry out on your behalf. We will confirm the rate, frequency and length of any ongoing service(s) before commencing that ongoing service.
Ongoing services offered include ongoing meetings, reporting, investment monitoring and review, contact and administration.
| Service | Description | Charges and examples |
|---|---|---|
| Advised Proposition | This service is for clients who need to be reassured that their financial affairs remain as efficient as possible. This service includes an annual review and an annual progress report with a review of your financial strategy. |
We charge a standard 1% of the fund value for this service. For example, for a fund value of £150,000 our charge will be £1,500 (£150,000 x 1% = £1,500 If any additional specific services are required then these will be charged separately. |
The frequency of the ongoing charge will depend on the service(s) you choose and is usually made by the provider every month (this is deducted from your fund).
We will agree what will be charged before any service(s) provided and the amount will be confirmed within our ‘Charge Agreement’.
More details on the services we offer will be provided separately.
Your payment options
Initial advice service
Settling your adviser charge in a single payment
Following on from our non-chargeable initial meeting, if you request additional services or accept any recommendations we have made then you will pay us an adviser charge which will become payable on completion of our work.
You will be required to settle the payment of your adviser charge on completion of our work within 28 business days. We accept cheques. We do not accept payment by cash. You will be provided with a receipt upon payment.
The cost of our services
We will tell you how we get paid and the amount before we carry out any business for you.
Information about other costs and associated charges
Aggregated Costs and Charges
We will also provide you with an Aggregated Costs document in relation to certain investment types. This will provide you with information on the total costs to you of the financial products and services that have been recommended for these investment types and illustrate the impact of those costs on your investment returns. This will include all third party product and service costs as well as our firms’ own adviser charges. This will be provided to you before any investment transactions take place and on an ongoing basis where you have selected to take ongoing services.
Other third party costs
There may be other costs, including taxes, that are payable through other parties (such as the product provider) that we may not be party to. Such charges are normally disclosed in relevant third party documentation, for example a Key Features Document.